Returns & Exchanges

At Pulsio, we stand by the quality of our recovery gear and offer a 30-day hassle-free return policy to ensure you are completely satisfied with your performance tools. If your equipment doesn't meet your expectations, we make the return process quick and straightforward.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your Pulsio devices in their original packaging, ensuring all attachments, charging cables, and manuals are included.

3

Attach Shipping Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing